IT Departments: Evolve or Die
February 5, 2008
New interview hints that IT departments need to keep pace with developments in Saas or face extinction.
The Wisconsin Technology Network (WTN) recently interviewed Peter Coffee, Salesforce.com’s Director of Platform Research and garnered his thoughts on how Software-as-a-service is affecting traditional IT departments.
The interview sheds good insight on how IT departments can evolve and take advantage of SaaS tools rather than continuing to control their territory through the use of proprietary systems. Coffee also sheds some light on how SaaS has created a kind of consumer revolution: purchasers are gaining flexibility in who they can buy from due to the open nature of SaaS platforms.
From the interview:
“The IT department isn’t dead, but it needs to grow in a different direction. So says Peter Coffee, director of platform research for Salesforce.com, which provides customer relationship management (CRM) and other application services over the Web.
“The IT department is not dead,” Coffee said. “The IT department needs to become a more sophisticated evaluator of new opportunities.” In particular, he said, IT needs additional competency in evaluating and administering service agreements, as opposed to hardware, networks, and applications.
Continue reading at WTN.
Comments
2 Responses to “IT Departments: Evolve or Die”
Got something to say?
Featured Sponsors
Subscriber Count
Latest Headlines
- The Salesforce.com Oracle Rivalry Continues
- Xactly Corporation Secures $12 Million in Funding
- Salesforce.com Stock over $100 USD
- Vancouver Sales Event with Gittomer and Port
- Salesforce.com launches Service Cloud 2
- Breaking News: Salesforce.com Introduces New Contact Manager Edition
- Back in Business!
- Sales is From Venus, Marketing is from Mars
- Salesforce Times: We’re Hiring!
- Russian Scientists & the B2B Sales Process
[...] Peter Coffee, Salesforce.com’s Director of Platform Research, is a man on the go according to his latest post on the force.com blog. [...]
[...] the En Avant blog, Jim Donovan suggests that systems like Salesforce.com and Zoho will not be the IT department killers many of us were hoping [...]